Business
terms and conditions

I. Basic Provisions

These General Terms and Conditions of Business (hereinafter referred to as “GTC”) regulate the relations between the parties to the Purchase Contract/License Agreement, where on the one hand is the company All 4 Finance s.r.o., ID No. 29353211, VAT No. CZ29353211, with registered office at Bartákova 2253/13, Líšeň, 628 00 Brno and Kamil Růžička, ID No. 76103536, with registered office at Bílovice nad Svitavou, Nad Borešovou 809, C 74623, registered at the Regional Court in Brno. Together as the seller (hereinafter referred to as the “Seller” , “Seller” or also “Highway Croatia”) and on the other hand is the buyer (hereinafter referred to as the “Buyer”).


The Buyer is a consumer or an entrepreneur.

A consumer is any person who, outside the scope of his/her business activity or outside the scope of the independent exercise of his/her profession, enters into a contract with the Seller or otherwise deals with the Seller.

An entrepreneur is a person who independently carries out, on his own account and responsibility, a gainful activity by trade or similar means with the intention of doing so on a continuous basis for profit. For the purposes of consumer protection, an entrepreneur includes, inter alia, any person who enters into contracts in connection with his own business, manufacturing or similar activity or in the independent exercise of his profession, or any person who acts in the name of or on behalf of an entrepreneur. For the purposes of the GTC, an entrepreneur means a person who acts in accordance with the preceding sentence in the course of his or her business. If the Buyer provides his identification number in the order, he acknowledges that the rules set out in the GTC for entrepreneurs apply to him.


By placing an order, the Buyer confirms that he/she has read and understood the
these GTC, of which the pre-contractual notice forms an integral part
contained in Article II, Complaints Policy, Privacy Policy and the document “Methods of Transport”, and that he expressly agrees to them, as amended by
in force and effect at the time of placing the order.


The Buyer understands that by purchasing the products offered by the Highway
Croatia, does not acquire any rights to use the registered trademarks,
trade names, company logos, etc. Highway Croatia or its contractual partners
Highway Croatia, unless agreed in a specific contract
otherwise.

The Buyer will receive a copy of the GTC as an attachment to the confirmation
order to the specified email address. An invoice containing the basic details of the contract,
including the receipt according to the Sales Register Act and the tax document, will be sent to the Buyer
in the form of a link to download the Invoice. The Buyer agrees to this. Links to the Said
documents are sent to the Buyer at the email address the Buyer provides when
order, or are available after logging into the user profile
Buyer’s user account in My Sellers, subsection My Purchases. If you are interested in
sending a paper invoice, you can use our contact form.

II. Pre-contractual communication

The Seller informs that

the cost of the means of communication to
distance communication does not differ from the basic rate (in the case of internet and telephone
connection according to the terms of the Buyer’s operator, the Seller does not charge any
additional charges, this does not apply to any contractual transport);
requires payment of the purchase price before
acceptance of the performance by the Buyer from Highway Croatia, or the obligation to pay
deposit or similar payment applies to the Buyer’s requirements to provide
specific services, if required and provided;
The Seller shall not enter into a contract whereby
subject to recurring performance, if it mediates such contracts, the shortest
period for which the parties will be bound by the contract shall be communicated by the provider of the
performance, including details of the price, or the manner of determining it, per billing
period, which shall always be one month, provided that such price is fixed;
the prices of goods and services are on the website
operated by the Seller are stated both inclusive and exclusive of VAT, including all charges
provided for by law; however, the cost of delivery of goods or services shall vary according to
the method and provider of delivery chosen and the method of payment;
if the Buyer is a consumer,
such consumer has the right to withdraw from the contract (unless otherwise stated below),
within a period of fourteen days, which shall run if the goods are
a contract of sale, from the date of receipt of the goods
a contract the subject matter of which is several
of goods or the supply of several parts, from the date of receipt of the last delivery
of the goods; or
a contract the subject matter of which is regular
repeated delivery of goods, from the date of receipt of the first delivery of goods;

whereby such cancellation must be sent to the address of the registered office of All4Finance
s.r.o. – correspondence address is Příkop 4, Brno 602 00 , to the e-mail address [email protected],
communicate in person at the branch office Příkop 4, Brno 602 00, communicate via
by telephone 604919422

The consumer cannot withdraw from the contract:

on the provision of services that the Seller has fulfilled with the prior express consent of the consumer before the expiry of the withdrawal period;
o the delivery of goods or services whose price depends on financial market fluctuations independent of the will of Highway Croatia and which may occur during the withdrawal period;
the delivery of goods that have been modified according to the consumer’s wishes or for the consumer’s person;
the delivery of perishable goods, as well as goods that have been irretrievably mixed with other goods after delivery;
repair or maintenance carried out at a place designated by the consumer at his request; this shall not apply, however, in the case of subsequent repairs other than those requested or the supply of spare parts other than those requested;
the supply of an electronic vignette if it has already been assigned to the vehicle registration plate (this can happen within minutes of ordering in the online shop)
transport or leisure services, if the entrepreneur provides these services within the specified period;
o the delivery of digital content, if it has not been delivered on a tangible medium and has been delivered with the prior express consent of the consumer before the expiry of the withdrawal period, the Seller stresses that in the case of the delivery of digital content delivered online, such contract cannot be withdrawn.
In the event of withdrawal, the consumer shall bear the costs of returning the goods and, in the case of a contract concluded by means of distance communication, the costs of returning the goods if they cannot be returned by normal postal means due to their nature;
the consumer shall be liable to pay a proportionate part of the price in the event of withdrawal from a contract the subject-matter of which is the provision of services and the performance of which has already begun;
the contract or the relevant invoice will be stored in the electronic archive of Highway Croatia
In the event of a pre-order of goods by the Buyer, the price of such goods is only provisional. The final price of the goods may therefore vary. The Seller will inform the Buyer of the price change. The purchase price of the goods will be determined after the Seller has stocked the goods. Any difference between the estimated price paid and the purchase price will be refunded by the Seller or paid by the Buyer before delivery of the goods, unless the Buyer decides to cancel the pre-order. The Seller reserves the right to change the delivery date for goods that can be pre-ordered. In the event of a material change in the delivery date (i.e. 14 days), the Buyer shall have the right to withdraw from the contract. If the circumstances on which the Seller relied when the Buyer pre-ordered the goods change to such an extent that Highway Croatia cannot reasonably be required to be bound by the pre-order, the Seller shall have the right to cancel the pre-order without further notice and subsequently inform the Buyer thereof.
Her contact email address is [email protected] .

III. Contract

1. Conclusion of the contract

The Buyer may conclude the Contract by accepting the proposal to
conclusion of the contract on the website operated by the Seller by making the required performance
(goods, service, electronic content) by placing it in the basket. The Buyer may
The Buyer may be assisted in the conclusion of the contract by an employee of Highway Croatia, either directly at
office or by telephone and during fax or email ordering. Before the Buyer
the Buyer confirms the order, the Buyer has the right to change the requested performance,
transport and the method of payment, i.e. to check all the data entered in the order
he has entered. Based on the long-term customer experience of Highway Croatia, the Seller
non-bindingly recommends to the Buyer related favourites with the requested performance
and recommended services, which the Buyer can easily remove from the order
by clicking off the order in the shopping cart before completion
the transaction. The purchase contract is formed by the Buyer sending the order after selecting
shipping and payment method and acceptance of the order by the Seller, for any errors
during data transmission, the Seller is not responsible. Conclusion of the contract by the Seller
shall immediately confirm to the Buyer by an informative email to the email address provided by the Buyer.

Attached to the confirmation is the current version of the GTC including
Complaints Procedure of Highway Croatia. The resulting contract (including the agreed price)
may only be amended or cancelled by agreement of the parties or on the basis of statutory
reasons, unless otherwise stated in the GTC.

In the event that the Buyer orders within the scope of
a single order and/or a single day, goods with a total value exceeding
10.000,- CZK incl. VAT, he/she will be required by the Highway Croatia system
login to the customer profile, with the understanding that from the registered
profile, at least one contract must have been concluded in the past
via the Seller’s e-shop and this contract has not been made by the Buyer
terminated prematurely.

If any gift is provided with the goods that
Buyer does not use, the Buyer is obliged to contact the Seller
the Buyer in advance and advise the Buyer that the Buyer is not interested in the gift. In this case, the Buyer will be
the goods will be sold to the Buyer without the gift. If the Buyer fails to do so, the Buyer shall be liable for
withdrawal from the Contract, the Buyer shall be obliged to accept the gift in accordance with Article IV (Withdrawal from the Contract),
1. (Withdrawal from the contract).

The concluded contract is archived by the Seller for the period of
for at least five years from its conclusion, but no longer than for the period according to the relevant
legal regulations, for the purpose of its successful execution and shall not be accessible to third parties
Information on the individual technical steps leading to
conclusion of the contract can be seen in these terms and conditions, where the process is
is clearly described.

2. Delivery of the object of purchase

By the Purchase Agreement, the Seller undertakes to deliver to the Buyer
deliver the item, provide the digital content/licence which is the subject of the purchase, and
enable the Buyer to acquire title/licence to it, and the Buyer undertakes that the item/digital content
to accept the Digital Content and pay the Seller the Purchase Price.

The Seller reserves the right of ownership of the item,
and therefore the Buyer shall only become the owner upon full payment of the purchase price.
Similarly, this rule applies in the case of the purchase of a license, service or
vignette.

The Seller shall hand over the item as well as the documents to the Buyer,
relating to the item and shall enable the Buyer to acquire title
to the item/license in accordance with the contract.

The Seller shall fulfil the obligation to hand over the item to the Buyer,
if it allows the Buyer to dispose of the item at the place of performance and gives the Buyer timely notice thereof.

If the Seller is to ship the item, the Seller shall hand over the item to the Buyer
(the entrepreneur) by handing it over to the first carrier for carriage to the Buyer and allowing
Buyer to exercise its rights under the contract of carriage against the carrier, the Seller
shall not hand over the goods to the Buyer-consumer until the carrier has handed over the goods to the Buyer-consumer.

If the object of the purchase is digital content, it shall be deemed
the object of purchase is deemed to have been handed over at the moment when the Seller delivers to the Buyer
an e-mail message confirming the validity date of such item.

If the Seller delivers a greater quantity of items than was
agreed, the purchase contract is also concluded for the excess quantity, unless
Buyer has rejected without undue delay.

The Seller shall hand over the object of purchase to the Buyer in
the agreed quantity, quality and workmanship.

If it is not agreed how the item is to be packaged, the Seller shall package the
the item in accordance with custom; if not, in a manner necessary for the preservation of the item and its
protection. The Seller shall provide the goods for transport in the same manner.

With a view to minimising damage and ensuring a smooth supply, the Seller reserves the right to deliver the goods to the Buyer who has ordered goods for a total value exceeding CZK 10,000 incl. VAT, only after full payment of the total purchase price. Once the Buyer has paid the total purchase price of the purchased goods, the Seller shall carry out the dispatch in accordance with the Buyer’s requirements set out in the order.

Delivery of the order is made by Zasilkovna.cz with delivery to the address by courier to the Czech Republic and then to Slovakia. The price of postage is calculated in the basket based on the country of delivery and then based on the method of payment, while cash on delivery is charged 39 CZK.

3. Transfer of risk of damage

The item is defective if it does not have the agreed characteristics. The defect is
shall also be deemed to be a defect in the performance of another thing and defects in the documents necessary for the use of the thing.

The Buyer’s right from defective performance is based on a defect which
the thing has when the risk of damage passes to the Buyer, even if it does not become apparent until later.
The Buyer’s right shall also be established by a defect arising later, which the Seller has caused
by a breach of its obligation.

The Buyer shall inspect the item as soon as possible after
the transfer of the risk of damage to the item and satisfy himself of its characteristics and
quantity.

The risk of damage passes to the Buyer upon acceptance of the goods.
The same consequence shall apply if the Buyer does not take possession of the item, although the Seller has allowed him to
to dispose of it.

Damage to the item occurring after the risk of damage has passed to the
the thing to the Buyer shall not affect his obligation to pay the purchase price, unless the Seller
the damage was caused by a breach of his duty.

The party’s agreement to accept the goods shall give rise to the other party’s
the right to take the item on the account of the Seller in an appropriate manner, after notice to the Seller
to sell after giving the Seller an additional reasonable period of time to take possession.
This shall also apply if the party is in default of payment, which is the handing over of the item
is conditional upon.

4. Liability of Highway Croatia

The Seller shall be liable to the Buyer for the fact that the item, upon receipt
is free from defects. In particular, the Seller shall be liable to the Buyer that at the time the Buyer
the Buyer has taken possession of the goods,

the item has the characteristics which the parties
agreed, and, in the absence of agreement, such characteristics as the Seller or the manufacturer
described or expected by the Buyer in view of the nature of the goods and on the basis of
the advertising carried out by them;
the goods are fit for the purpose for which they
use the Seller states or for which a thing of that kind is usually used;
the item is in adequate quantity, degree
or weight; and
the item complies with the requirements of law
regulatory requirements.
if the defect becomes apparent within six
months after receipt, the item shall be deemed to have been defective on receipt.
the buyer is entitled to claim the right to
a defect which occurs in consumer goods within twenty-four months of the date of purchase.
acceptance, unless otherwise stated, this shall not apply:
for goods sold at a lower price for a defect,
for which the lower price was agreed;
to wear and tear caused by the defective item
by normal use;
in the case of a used item, a defect corresponding to the degree of
of use or wear and tear which the item had on receipt by the Buyer; or
if the nature of the thing so requires.
In the case of consumer goods (e.g. cosmetics,
drugstore products, etc.), the Buyer is entitled to assert the right of defect within
twenty-four (24) months, but if the goods do not have an expiry date, in
in which case the period shall be reduced only to the date marked on the packaging of the goods.

The consumer acknowledges that if the
gifts are provided with the goods, it is not possible to exercise the right of defect within 24
months. The consumer may only exercise the rights of defective performance in respect of such gifts until
14 days from the date of receipt of the goods. The entrepreneur is not entitled to exercise rights in respect of gifts
for defective performance.

The individual time limits are further regulated in the Complaints Procedure.

For a business buyer, the time limit for claiming
of the rights of defective performance shall be regulated differently if it is the case for the type of goods in question
expressly stated, the time limit so stated shall prevail. The goods are in such
marked as follows.

The Buyer shall not be entitled to the right of defective performance if
the Buyer knew before taking over the goods that the goods were defective, or if the Buyer knew that the goods were defective
caused the Buyer’s negligence.

If the thing has a defect for which the Seller is obliged and
if it is a thing sold at a lower price or a second-hand thing, the Buyer shall
the Buyer shall be entitled to a reasonable discount instead of the right to exchange the item.

5. Material breach of contract

If the defective performance is a material breach of contract, the
Buyer has the right to:

to remedy the defect by delivery of a new item without
defect or by delivery of the missing item, unless the nature of the defect makes it impossible
unreasonable, but if the defect relates only to a part of the item, the Buyer may
the Buyer may demand only the replacement of the part; if this is not possible, he may withdraw from the contract.
However, if this is disproportionate in view of the nature of the defect, in particular if the defect can be remedied
without undue delay, the Buyer is entitled to have the defect removed free of charge;
to have the defect removed by repairing the item;
a reasonable discount on the purchase price; or
to withdraw from the contract

The Buyer shall notify Highway Croatia of the right he has chosen when notifying the defect or without undue delay after notification of the defect. The Buyer may not change the choice made without the consent of Highway Croatia; this does not apply if the Buyer has requested the repair of a defect that proves to be irreparable. If the Seller fails to remedy the defects within a reasonable period of time or notifies the Buyer that he will not remedy the defects, the Buyer may demand a reasonable discount on the purchase price instead of remedying the defects or may withdraw from the contract.

If the Buyer fails to exercise his right in time, he shall have the rights as
in the case of an insubstantial breach of contract – see below.

The Buyer-Consumer is also entitled to a reasonable discount in
if the Seller is unable to supply a new item without defects, to replace a part of the item
or repair the item, as well as if the Seller fails to remedy the defect in
a reasonable time or that it would cause significant difficulties for the consumer to obtain a remedy.

6. Non-substantial breach of contract

If the defective performance is an insubstantial breach of contract, the
The Buyer is entitled to have the defect remedied or to a reasonable discount on the purchase price.

As long as the Buyer does not exercise the right to a discount on the purchase price
or does not withdraw from the contract, the Seller may supply what is missing or remedy
legal defect. Other defects may be remedied by the Seller at its option by repairing the item
or by supplying a new item.

If the Seller fails to remedy the defect in the thing in time or the defect
of the item, the Buyer may demand a discount on the purchase price, or may
withdraw from the contract. The Buyer cannot change the choice made without the consent of the Highway Authority.
Croatia.

7. Breach of contract in general

The right to delivery of a new item or replacement of a part is vested in
Buyer even in case of a removable defect, if he cannot use the item properly due to
repeated occurrence of the defect after repair or for a greater number of defects. In such a case, the buyer has
Buyer – consumer also has the right to withdraw from the contract.

Upon delivery of a new item, the Buyer shall return the originally delivered item (including all accessories supplied) to Highway Croatia at its expense.

If the Buyer has not notified the defect without undue delay
after it could have been discovered by timely inspection and due diligence, the court shall give the Buyer the right
The Buyer shall not be entitled to the benefit of the defective performance. If the defect is a latent defect, the same shall apply if it has not been
the defect was notified without undue delay after the Buyer could, with reasonable diligence, have
with reasonable diligence, but not later than two years after the delivery of the goods.

8. Warranty for
Quality

By the quality guarantee the Seller undertakes that the item will be
for a certain period of time fit for its usual purpose or that it will retain its usual
characteristics. These effects include the indication of the guarantee period or the shelf life of the item
on the packaging or in advertising. A guarantee may also be given for an individual component
the item.

The warranty period starts when the item is handed over to the Buyer;
if the item has been dispatched under the contract, it shall run from the arrival of the item at its destination. If
the purchased item is put into service by someone other than the Seller, the warranty period runs until
from the date of commissioning, if the Buyer ordered the commissioning
no later than three weeks after receipt of the item and has duly and timely provided the commissioning
the necessary cooperation.

The Buyer is not entitled to the warranty if the defect was caused by
after the risk of damage to the item has passed to the Buyer due to an external event.

9. Resale of the purchased item

If the Buyer has purchased the item from Highway Croatia
sells, donates or otherwise transfers ownership to another person, the Seller shall inform the Seller thereof.

If the Buyer does not inform the Seller,
the Seller shall still consider the Buyer as the owner of the item and as a person,
to whom the rights arising from the defective performance belong.

IV. Withdrawal from the contract

1. Withdrawal from the contract by the consumer

FORM FOR THE RETURN OF EQUIPMENT

The consumer has the right to withdraw from the contract within the period
fourteen days. The period referred to in the first sentence shall run from the date of conclusion of the contract and, in the case of

a purchase contract, from the date of receipt of the goods;
a contract the subject matter of which is several
of goods or the delivery of several parts, from the date of acceptance of the last delivery
of the goods; or
a contract the subject of which is a regular
repeated delivery of goods, from the date of receipt of the first delivery of goods.

Withdrawal may also be effected by correspondence at the following address:

All4Finance s.r.o.

Příkop 6

Brno 602 00

If the consumer withdraws from the contract, he/she shall send or hand over to All 4 Finance the goods received from Dálnica Croatia without undue delay and at his/her own expense, at the latest within fourteen days of withdrawal from the contract.

The consumer should return the goods complete, i.e. including
all accessories supplied, with complete documentation, undamaged, clean,
preferably including the original packaging, in the same condition and value as the goods
received. In the case of withdrawal where the object of purchase is equipment
with a fuel tank, at the time of acceptance by the Buyer, the fuel tank must be
empty.

If the consumer chooses to withdraw in the aforementioned
period, the Seller recommends that, in order to expedite the processing of the withdrawal, the goods be delivered
to All4Finance’s address, together with an accompanying cover letter with any
reason for withdrawal from the purchase contract (not a requirement), with the purchase order number
receipt and bank account number or whether the amount will be
withdrawn in cash or whether it will be drawn in the form of a Seller Credit to
purchase of additional equipment or credit towards equipment.

The Consumer shall be liable to Highway Croatia only for any diminution in value of the Goods resulting from handling the Goods in a manner other than that which is necessary in view of their nature and characteristics.

In the case of cash credit notes, the Seller may
require proof of identification (ID card or passport) in return for
to prevent damage and to prevent the laundering of proceeds from
criminal activity. Without the presentation of either of these documents, the Seller may
refuse to reimburse the funds.

If the consumer withdraws from the contract, the Seller shall reimburse the consumer
without undue delay, at the latest within fourteen days of withdrawal,
all monies received from him under the contract by the same
in the same manner.

If the consumer has full registration
(name, surname, address and contact email) the Seller will refund the received
the funds, excluding the cost of delivery via special gift
vouchers (Seller Credit), which can be used according to the terms of the Seller
Credit, to which the Buyer agrees by entering into the Purchase Agreement.

However, if the Consumer withdraws from the contract, the Seller is not obliged to return the received funds to the Consumer before the Consumer has handed over the goods to the Seller or proved that the goods have been shipped by Highway Croatia.

The Buyer acknowledges that if gifts are provided with the goods, the gift contract between the Seller and the Buyer is concluded with the condition that if the right to withdraw from the purchase contract is exercised within 14 days, the gift contract shall cease to be effective and the consumer shall be obliged to return the related gifts provided, including anything he/she has enriched himself/herself with the returned goods. In the event that these are not returned, these values shall be regarded as unjust enrichment of the consumer. If the return of the object of unjustified enrichment is not readily possible, the Seller shall be entitled to monetary compensation in the amount of the normal price. In the event of withdrawal from the gift contract, the contract of sale shall not be terminated and the contracts shall be treated separately in this respect.

FORM FOR THE RETURN OF EQUIPMENT

2. Withdrawal in other cases

The purchaser entrepreneur is not entitled to withdraw from the purchase contract
contract if the value of the purchased goods exceeds CZK 50,000 incl. VAT.

If the Buyer Entrepreneur is allowed to withdraw from the
the purchase contract within a period of fourteen days, then the Buyer acknowledges that the returned
purchase price may be reduced by the amount by which the value of the goods has been reduced.

If the Buyer Business is allowed to withdraw from the Purchase Contract within the fourteen day period and the returned goods are not in their original packaging including all parts and accessories, then the Buyer acknowledges that the Seller reserves the right to charge for such return of the goods at an amount that compensates Highway Croatia for the costs necessary to put the goods back on sale.

The Buyer may neither withdraw from the contract nor demand
delivery of a new item if he cannot return the item in the condition in which he received it. To
does not apply,

if the change in condition is the result of an inspection for the purpose of discovering a defect in the goods;
if the Buyer has used the goods before the defect was discovered;
the Buyer has not caused the impossibility of returning the item in its unaltered condition by an act or omission; or
if the Buyer sold the item before the defect was discovered, consumed it, or altered the item in the course of normal use; if this happened only in part, the Buyer shall return to the Croatian Highway what he can still return and shall compensate the Croatian Highway to the extent to which he benefited from the use of the item.
If the Buyer has not notified the defect in time, he shall lose the right to withdraw from the contract.

In order to protect the Buyer’s rights, if the Buyer is a legal entity and if it requests the reimbursement of the credit note in cash directly at a branch office of Highway Croatia, then the relevant amount will be handed over only to the persons authorized to act for the legal entity in question, i.e. the statutory body, or to a person who proves himself with a certified power of attorney or a personal document proving his identity.

FORM FOR THE RETURN OF EQUIPMENT

V. Security and information protection

Concerning the protection and processing of the Buyer’s personal data
by Highway Croatia, the following privacy policy shall apply
data.

VI. Operating Hours

Orders via the online shop of Highway Croatia:
24 hours a day, 7 days a week.

In case of information system failure or
force majeure, the Seller shall not be liable for failure to comply with the operating hours.

VII. Prices

All prices are contractual. In the online e-shop www.enc-hr.com are always current and valid prices, in Czech currency
(CZK), except in cases where an incorrect price is quoted, see the provisions below in
in this article.
The prices quoted for individual products are final, i.e. including VAT or all
other taxes and charges that the consumer must pay to obtain the goods, i.e.
however, does not apply to any charges for transport, freight, delivery charges and the cost of
remote means of communication, which are only mentioned in the context of the so-called purchase
The amount of such charges is based on the Buyer’s choice.

If the Seller has purchased goods from a non-VAT payer and
offers them in the used, second-hand or unpacked category, the price of the goods is quantified
without VAT in accordance with § 90 of Act No. 235/2004 Coll., on value added tax.
The buyer acknowledges that this fact may only be reflected in the invoice
for the subject order.

However, the Buyer acknowledges that the final prices for
products are quoted after rounding to whole crowns in accordance with the relevant
legal regulations, and in specific situations, the final sum of all
of the products purchased, there may be a slight deviation from the purchase price so stated,
this is due to the rounding off to whole crowns.

The promotional prices are valid while stocks last and the number of
stock of the promotional goods or for the period of time specified.
Original price means the price of the goods/service/electronic vignette at which
the goods/service/electronic vignettes in question were offered by the Seller without
taking into account any possible bonuses, marketing campaigns to promote sales
and other discount promotions on the e-shop operated by it, or the price non-bindingly
recommended by the manufacturer or distributor, whichever price is displayed,
which better reflects the price level of the product on the market.

The Buyer acknowledges that there may be cases where
the contract between the Seller and the Buyer is not concluded, in particular in
where the Buyer orders goods at a price published in error due to an error
of the internal information system of Highway Croatia, the Seller shall be entitled to withdraw from
to withdraw from the purchase contract, even after the Buyer has received an e-mail confirming
his order. In such a case, the Seller shall inform the Buyer of such
fact. Examples of when an incorrectly published price may occur are in particular
the following:

the price of the goods is incorrect at first sight
(e.g. does not take into account the purchase price);
the price of the goods is missing or overstated by one or
more than one digit;
the discount on the goods exceeds 50 % without
the goods are part of a special marketing campaign or sale marked
a special symbol with the discount percentage so specified or marked
as a MEGA SALE.
The Seller points out that the information
the Highway Croatia system automatically indicates even for goods with an apparently incorrect price
information that the goods are discounted or on sale, etc. V
in case of doubt whether the goods are actually discounted or whether there is an obvious error in the
the Buyer is therefore obliged to contact the Seller and inform the Seller of the correctness of the price.
to verify the correctness of the price.

The Seller reserves the right to declare the purchase contract
as null and void if there is misuse of personal data, misuse of
credit card, etc., or due to the intervention of an administrative or judicial authority, o
the Buyer shall be informed of such action.

Furthermore, the Seller reserves the right to declare the purchase contract
the contract as null and void if there is unauthorized use of the discount or
similar voucher in violation of its terms and conditions, in particular in cases where:

the discount voucher is used for other goods,
than that for which it was intended;
the discount voucher is used in conjunction with
another discount, even though the aggregation of such discounts has not been expressly prohibited;
the discount voucher is used for a purchase which
does not reach the minimum price set;
the seller discovers that the discount voucher
has already been used.

The Buyer acknowledges that in the above cases
the purchase contract cannot be validly formed and the Buyer acknowledges that the Seller is
is entitled to claim, among other things, unjust enrichment.

VIII. Ordering


This price will be stated in the order and in the message confirming receipt of the order
of the goods.
Orders may be placed in the following ways:


a. via the Croatia Highway e-shop
(hereinafter referred to as “e-shop”);
b. by e-mail to [email protected] ;
c. in person at Dálnice Croatia’s premises;
d. by fax;
e. by telephone.

Orders can be placed directly at one of our branches
can be made at any time during the opening hours of that branch. All telephone
orders can be made through the Seller’s call centre from 08:00 to
20:00, 7 days a week.

The Seller recommends the Buyer to place orders
through the e-shop via the Buyer’s registered profile. In case of
public access to the Internet, the Buyer is further advised to log out of his
profile after placing an order.

The Buyer will be informed of the exact time of delivery of the ordered
of the goods ordered via e-mail. The delivery time of the ordered goods and
the price of shipping depends on the shipping method chosen by the Buyer in the second
In the second step of the order within his cart.

IX. Payment terms

The Seller accepts the following payment terms:

The goods remain in the Buyer’s possession until full payment and acceptance.
the property of Highway Croatia, but the risk of damage to the goods shall pass to
upon acceptance of the goods by the Buyer.

The Buyer’s billing information cannot be changed retroactively after
sending the order.

The Seller reserves the right to offer the Buyer
only selected payment methods at its discretion.

According to the Sales Records Act, the Seller is obliged to
issue a receipt to the Buyer and is also obliged to register the received sales with the
the tax administrator online; in the event of a technical failure, within 48 hours at the latest.

Refunds

If the Buyer withdraws from the contract with the Seller
or if the Buyer receives a refund for any other reason, the Seller shall refund
Buyer the funds received from the Buyer under the contract,
in the same manner. The Buyer is responsible for the accuracy of the information for the refund
of the funds.

X. Terms of Delivery

1. Methods of delivery

The Seller provides or arranges the following
delivery methods:

The different methods of delivery are offered according to the current
availability of individual services and with regard to capacity and range
The following services shall be provided at the time of delivery and at the time of availability. In case of force majeure or information system failure
The Seller shall not be liable for late delivery of the goods.

2. Other conditions

When collecting an order paid in advance, the Seller may
or its contractual partner may require the presentation of an identification card (OP or
passport), in order to prevent damage and to avoid legalisation
proceeds of crime. Without the presentation of either of the following
Seller or its contractual partner may refuse the goods
deliver. This authority is derived from Section 2900 of the Civil Code, which
establishes a duty of prevention and prudence.

Goods purchased by the Buyer will be handed over only after
presentation of a valid identification card (ID card or passport).

If the goods are not handed over by personal collection at the branch and
if the goods are purchased by a buyer who is a taxpayer at the time of purchase
VAT, and is invoiced at 0% VAT, then the place of delivery must be the address
of the registered office or place of business listed in the commercial, trade or similar
register.

The buyer shall immediately upon delivery
to check the condition of the consignment with the carrier (number of packages, integrity of the tape
with the company logo, damage to the box) according to the enclosed delivery note.
The buyer is entitled to refuse to accept a shipment that does not conform to the purchase
the contract of sale by stating that the shipment is incomplete or damaged. If such
the Buyer accepts the damaged shipment from the carrier, it is necessary to describe the damage
in the carrier’s handover report.

The incomplete or damaged shipment must be immediately notified by e-mail to [email protected], a damage report must be drawn up with the carrier and sent to the carrier without undue delay by fax, e-mail or post to Highway Croatia. A subsequent claim for incompleteness or external damage to the shipment does not deprive the Buyer of the right to claim the item, but gives Highway Croatia the opportunity to prove that there is no breach of the purchase contract.

3. Contests and deadlines for claiming the prize

In the event that the winner wins a competition organised by the Seller,
that winner must claim the prize within 30 calendar days from the date of,
the date on which the results of such contest are announced by the Seller. Winner’s claim to the prize
shall be forfeited upon the expiration of such period, in which case the prize shall be forfeited to
the Promoter.

XI. Warranty Terms and Conditions

Warranty conditions for the goods are governed by the Highway Complaints Code
Croatia and the relevant legislation of the Czech Republic. The warranty certificate is usually used as a
proof of purchase.

XII. Final Provisions

Relationships and any disputes arising from
contract shall be governed exclusively by the law of the Czech Republic and shall be resolved
the competent courts of the Czech Republic. UN Convention on Contracts for the International Sale of Goods
(CISG) shall not apply in accordance with Article 6 of this Convention.

Any disputes between the Seller and the Buyer may be resolved by
also out of court. In this case, the Buyer-Consumer may
contact an out-of-court dispute resolution body, such as the Czech Trade Inspection Authority, or resolve the dispute online via
the dedicated ODR platform.
More information on out-of-court dispute resolution can be found here. Before an out-of-court dispute resolution is initiated,
then the Seller recommends that the Buyer first use the contact
Seller to resolve the situation.

The contract is concluded in the Czech language. If a dispute arises
a translation of the text of the contract for the Buyer’s use, it is understood that in the event of a dispute over
interpretation of terms, the interpretation of the contract in the Czech language shall apply.

These General Terms and Conditions, including their
parts are valid and effective from 28 February 2019 and repeal the previous version of the GTC including
its components, and are available at the registered office and business premises of the Motorway
Croatia or electronically at www.enc-hr.com